About this workshop
Managing challenging conversations such as managing performance, providing feedback delivering difficult news can be hard for many non profit leaders. Being able to gain commitment for behaviour change can be difficult but is a required skill to keep the team to successfully achieving it’s mission.
This managing challenging conversations training will equip your leaders with the skills to confidently engage in these challenging conversations and work better with their teams to improve performance.
What you will learn
Following the program participants will be able to:
- Understand what tools and techniques to use to minimise the occurrence of these challenging conversations
- Explain the dangers of avoiding poor performance issues and and the benefits of having these conversations with their team
- Effectively manage poor performance and give redirecting feedback
- Have strategies for managing challenging scenarios
- Be aware of difficult or challenging situations and how to manage them
- Keep difficult conversations on track and gain commitment for behaviour change
What’s involved?
This is a highly interactive workshop which will provide your leaders with the tools to manage difficult or challenging conversations with their teams.
Who should attend?
Board members, Managers, Supervisors and Team leaders
Duration
7 hours
Program details
Enquire about having Non Profit Training come to you and deliver this program or call us for any public programs scheduled for your region.
